The core of ZJZ Hospitality’s success rests on this family-oriented approach to hospitality: ensuring the happiness of a quality staff enhances the quality of guest services provided, leading to client retention, ergo more revenue. Simply put, happy employees lead to happy guests which yield happy owners resulting in happy managers who in turn continue to enhance the happiness of employees, perpetuating the mutually rewarding cycle.
Line-level staff is incredibly important in the grand scheme of hospitality. However, to sell a quality product, it is necessary to exert an aggressive sales and marketing effort. ZJZ is propelled by a tenacious sales force focused on targeting opportunities to increase market share; developing high-value partnerships with qualified clients; and continually reinforcing existing relationships. Through these efforts, ZJZ adeptly builds diversified account lists and exponentially increases profits year by year.